Privacy Policy

Forbid 18 years old below

This product is for India except the following states:

  1. Telangana
  2. Assam
  3. Orissa
  4. Gujarat
  5. Maharashtra
  6. Delhi
  7. Andhra Pradesh
  8. Tamil Nadu
  9. Nagaland
  10. Sikkim

This Privacy Policy forms part of our App's Terms of Service. By accepting the Terms of Service and this Privacy Policy, you consent to the collection and use of your sensitive personal data or personal information and acknowledge the purposes for which it is collected.

1. Objective of this Privacy Policy

We respect your privacy. Any information provided by you is protected and processed according to this policy and applicable laws.

2. Personal Data Included

Your personal data may include details provided for email communication consent and referral program participation.

3. Consent to Telephonic Communication

All telephonic conversations with our Customer Support staff may be recorded for training, quality assurance, and resolving customer queries.

4. Data Security

We implement the following security measures:
  • Appropriate technical and organizational measures
  • Internal reviews of data collection and storage practices
  • Encryption protocols
  • Physical security for data protection
  • Comprehensive information security programs
  • Firewall protection

5. Privacy Measures for Minors

  • This App and its contests are only for individuals aged 18 or above.
  • Persons under 18 years of age are prohibited from using this App.
  • Parents or guardians can notify us if a minor's data is inadvertently collected.

6. Exclusions

Information may be shared in the following cases:
  • To comply with legal obligations
  • To enforce our terms and conditions
  • To prevent fraud or unlawful activity
  • To protect the rights and safety of our users or company

7. Limitation of Liability

  • We reserve the right to modify this policy.
  • Our liability is limited to the removal of collected data.
  • Your continued use of the App constitutes acceptance of changes.

8. Area Restriction

You are prohibited from playing if:
  • You are not legally competent to transact in Indian Rupees.
  • You are accessing the App from restricted jurisdictions.
  • You are physically located in a restricted territory.

9. Refund Policy

Eligible Conditions:
  • Failed payment reception
  • Extended service disruption
  • Duplicate payments
Refund Process:
  • Contact customer service
  • Issue verification
  • Refund initiation within 5 business days
Non-refundable Cases:
  • Partially used recharges
  • Payments older than 3 days
  • Cases involving proven cheating or fraud
100% Secure Fair Play Policy

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Fair Play Policy

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1 Crore+ Trusted User

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Launched in 2025, Mizenstarsoft Rummy is the first online gaming app to be introduced from the Mizenstar Software Solutions Pvt. Ltd. In just a short span of time, Mizenstarsoft Rummy has made its way to the hearts of millions of table games lovers around India. Play exciting cash games, big tournaments, and show your skills on the Mizenstarsoft Rummy app now.